Tel; 01183341807               01183341808 Home Venues Corporate Events Team Building Kids Parties Stag & Hen Segway Tours Contact Us T's & C's Dorsetactivities@gmail.com Registered office: Domus Alba, Cheselbourne, Dorchester. DT2 7NJ

Our commitment
Dorset Activities Ltd. is committed to ensuring that all of its customers enjoy Experiences of the highest quality, which are safe, exciting and value for money. Dorset Activities would like you to feel welcome and to enjoy expert tuition from qualified instructors. We know how much our customers look forward to their Experiences and our terms of business have been carefully written to ensure that there are no misunderstandings which could detract from your enjoyment.
Please take the time to read them, and remember that Dorset Segway’s helpful Contact Centre Team will be happy to talk to You on 0118 3341807 if you would like more information.

Your Commitment
Dorset Activities Ltd. asks that you arrive early on the scheduled date of your Experience and register for your Experience at the scheduled check in time. Dorset Segways cannot permit anyone to participate in an Experience without attending the preceding briefing, so it is essential that you arrive on time. By registering for your experience, you warrant to Dorset Activities that you have not consumed any alcohol or drugs prior to your experience which may affect your ability to participate in the Experience. You confirm that you have read and fully understand the relevant age, height and weight requirements applicable to the relevant experience you are taking and warrant to Dorset Activities that you comply with such requirements. If you have any questions or believe that you may not comply with the above requirements, please call the Dorset Activities Contact Centre Team on 0118 3341807 to discuss what alternative arrangements (if any) are available.
In exceptional circumstances when the Instructor deems that any rider/partcipant in an Experience is unable to: (a) accept instruction, (b) adhere to safety rules, (c) remain in full control of their vehicle, (d) makes contact with another vehicle, (e) is involved in an accident, (f) or behaves in an inappropriate or unacceptable manner, the session may be curtailed immediately at the discretion of the Duty Manager and/or the Instructor. The safety of all participants is of paramount importance.

Your safety

Dorset Activities Ltd. have many years’ experience of operating activities,experiences, tours, and off road driving activities. This means that we operate within the strict guidelines and safety procedures as laid down by either the equipment manufacturer or the British Off Road Driving Association.

General participant guidelines

Some experiences are not suitable for people with bad back or necks, pregnant women, or some disabilities or medical conditions.  If you have any doubt, or questions, please telephone the office before your experience to notify us, Tel 0118 3341807

Dorset Activities reserves the right to refuse any person from taking part in any activity.

Guidelines

All activities and experiences have guidelines as to suitability, so please carefully read any relevant information for each activity.

Please note that any minimum and maximum weight and height restrictions are for your safety, and will be closely adhered to by our staff.

Session length

Where the duration of an activity or Experience is mentioned in any brochure, by Dorset Activities’ Contact Centre Team or their agents, this is an approximate time given as a guide only, Unless specifically stated otherwise.   Please note that any photography used in connection with experiences (i.e. brochures) is for illustrative purposes only.



Cancellations

 Dorset Activities Ltd. must receive a minimum of fourteen days’ notice of cancellation or re-booking prior to the event date, otherwise charges will apply.

Cancellation of the event or non-arrival on the day will result in your activity or experience being forfeit.  Should you wish to rebook, the full value of the session is payable to Dorset Activities at the current rate.

Dorset Activities may cancel or re-schedule an event at any time prior to, or on the event day for safety reasons, severe weather conditions or changes in the schedule.

Dorset Activities Ltd. cannot accept any responsibility for any losses or costs incurred for travel or accommodation due to a cancellation, postponement or changes made in your booking.

Weather

Some activities are weather dependant and any cancellations or changes are for your own safety.   If Dorset Activities  is unable to run your event or experience due to weather conditions or other events beyond Dorset Activities’ control you will be able to re-book your Activity / Experience for a later date/time.

You must contact us on 0118 3341807 within 14 days of your cancelled date in order to rebook your activity.

Refunds
No refunds will be given.

Complaints

Any complaints arising from participation or otherwise in connection with any Experience must be received in writing by Dorset Activities within 14 days of the Experience being taken. To the maximum extent permitted by law, Dorset Activities Ltd. will not consider any complaints received after that period.

Terms and Conditions